Let's have a chat.
Smoke signals, a carrier pigeon, morse code. Whatever your preferred method of contact, our team would love to hear from you. If you‘re interested in building a new Shopify project, replatforming, curious about our marketing services or even just have a question, then drop us a line.
We aim to reply to messages within 1 business day. If you're feeling super nosy about what happens next, then here's a sneak peek.
FAQs.
Shopify Plus partners have a proven track knowledge of working with the most demanding and complex merchants. As such, you can expect an elevated level of service and internal knowledge from a Plus partner.
When it comes to larger projects, we tend to split the payment in equal instalments that span through the course of the project - rather than asking for a large 50% deposit upfront.
Absolutely. We conduct a thorough scoping process that provides you with a clear defined scope of work that leaves no room for assumptions. We find that by asking the right questions, we are able help educate and give you an understanding of what areas of your project holds the most importance.
Shopify has a very robust B2B offering, and we build sites for both B2B, B2C industries, and businesses who offer both. If you're curious about Shopify B2B, we have a handy free e-book you can download to learn more: Shopify B2B: The Future of B2B E-Commerce.
Don't let our Shopify Plus status fool you! We work with clients on every Shopify plan. Our Plus status simply recognises us as one of the leading Shopify agencies in the world.
We are Shopify Plus partners, Google Partners, Klaviyo Master Gold Partners and Meta Partners.
Email marketing, paid media advertising including Google and Meta, content marketing, and campaign planning are just some of the services we offer in our marketing packages. Our marketing retainers vary depending on what we think will get you the most valuable results. During your initial consultation period we will outline our recommendations and determine monthly or quarterly targets for our team and yours.
Strictly speaking, we specialise in e-commerce. It doesn't matter whether you're in beauty, fashion or furniture - we take the time to understand your brand and create you a bespoke website or marketing strategy based on you, and not your industry. After 8 years and over 300 website builds, it's unlikely we haven't worked in your industry before. From metal detecting, to beads, to gaming and even Indiana Jones merchandise - there isn't much we haven't seen!
We hope so! But it depends - we would first need to understand what you are looking for. We take time to understand exactly what prospects are looking for and how we can add value to your business. There's only one way to find out though - reach out to our team and tell us what you need.
From scoping to concepts, design to development, our website projects are incredibly transparent. You will have a dedicated Project Manager as a point of contact throughout your website build, and clear milestones that you'll reach together. Read more about our full process here: Shopify Design and Development.
We always aim to ensure that our capacity as an agency never above 80%, this ensures that we can pivot and adapt with our existing clients and always have the ability to bring the right clients onboard.
Absolutely, we have a fantastic canal-side office based in Digbeth, Birmingham that we invite both clients and prospects to frequently. We also appreciate that it's not possible for you to come to us, and we are happy to make the trip to your location.
We don't use freelancers for any of our work. All of our projects and retainers are overseen by our team in-house, based primarily in our Birmingham headquarters or in Dublin, Ireland.